At Caleb Desk, we are committed to delivering high-quality products with a smooth and hassle-free shipping experience. Please review our shipping policy to understand how we handle order processing, shipping methods, and related details.
1. Order Processing
- All orders are processed within [3] business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with your order details once your purchase has been successfully placed.
2. Shipping Methods & Coverage
- We offer shipping services worldwide.
- The available shipping methods and costs depend on your location and will be displayed at checkout.
- Tracking details (if applicable) will be provided once your order has been shipped.
3. Shipping Charges
- Shipping fees are calculated at checkout based on the destination and package weight.
- Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
4. Lost or Damaged Shipments
- If your package is lost or arrives damaged, please contact us at [[email protected]] within 48 hours of delivery.
- We will work with the shipping provider to investigate and resolve the issue.
5. Address Accuracy & Delivery Issues
- Customers are responsible for providing the correct shipping address. We are not liable for packages delivered to an incorrect address provided during checkout.
- If an order is returned due to an incorrect address, the customer may be required to cover additional shipping fees for reshipment.
6. Contact Us
For any shipping-related questions or concerns, reach out to us at [email protected].